Client stories

What internal audit teams said after the work

Comments below reference specific Digi Auto Hub engagements—register reviews, health checks, follow-up testing, and briefings.

“They walked our finance exception register line by line and caught three entries that had been ‘temporarily’ open for over a year. The remediation tracker was plain enough for our audit committee pack without a rewrite.”

Mei-Ling Chen — Internal Audit Manager, manufacturing group in Taichung
Engagement: Policy Exception Review Engagement

“The health check was shorter than I expected, which I appreciated before committee week. I did wish we had scheduled the debrief earlier—our owners needed more than one hour to react—but the ageing chart alone justified the fee.”

Wei-Hao Lin — Audit Lead, logistics firm
Engagement: Exception Register Health Check

“Follow-up testing showed two closures we had marked complete still lacked weekly review evidence. Uncomfortable, but better before the committee asked.”

Sandra Okada — Control Owner, shared-services finance
Engagement: Remediation Follow-up Audit

“The briefing used our own redacted exception forms, not generic slides. New approvers finally stopped writing ‘extra care will be taken’ as the compensating control.”

Yu-Ting Huang — Deputy Internal Auditor
Engagement: Internal Audit Exception Briefing

Extended story

Manufacturing group, Taichung — register clean-up before year-end

The internal audit manager inherited a finance exception register with 64 open items and inconsistent expiry dates. Digi Auto Hub ran a Policy Exception Review Engagement over five weeks, sampling the full population for high-risk policies and a stratified sample for the rest.

Constraints

Evidence lived partly in paper approval slips at plant finance desks. Two site visits were required. Mandarin findings summaries were prepared for control owners; the committee pack stayed in English.

Outcome

Eleven items were reclassified as expired-without-extension. Seven compensating controls failed re-performance. The remediation tracker fed the next two committee cycles; a later Remediation Follow-up Audit confirmed five of seven closures with fresh evidence.